Company
T&C/ Privacy Policy
1. Introduction
1.1 Thank you for (visiting (and/or) purchasing from our official online store of Kedem Sasson Ltd. (“we” or “the Company”) at https://www.kedem-sasson.com (“the Website”).
1.2 This Privacy Policy is an integral part of the Website Terms and Conditions and constitutes a binding agreement between the company and each user browsing the Website (each referred to as a “User”) and customers who make purchases via the Website (each referred to as a “Customer”).
1.3 Kedem Sasson values the privacy of its Users and Customers and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, and protect the information provided by Users and Customers or collected during their use of the Website and stored in our databases.
1.4 By accessing, using, or purchasing from the Website, Users and Customers agree to all the terms and conditions of this Privacy Policy without reservation. If you do not agree to this policy, in whole or in part, you may not use the Website for any purpose and waive any claims against the Company.
1.5 Users and Customers agree not to perform any unlawful actions on the Company’s systems. In the event of suspected misuse, the Company may report to the appropriate authorities.
1.6 This policy refers to all genders equally; however, for convenience, it is written in the feminine form.
2. Information Collected
2.1 The types of data collected may include: (1) Data collected during browsing: IP address, device type, operating system, browser, time and date of access, and geographic location; (2) Data voluntarily provided when creating an account or subscribing to newsletters: name, email address, etc.; (3) Additional data provided during a purchase: phone number, ID number, address, date of birth, and other identifiers; (4) Browsing and purchase history, advertising interactions, viewed pages, cookies, etc. (collectively: “Information”).
2.2 Information is stored in the Company’s database as long as necessary or as deemed appropriate by the Company, following applicable law.
2.3 Users and Customers consent to the collection and storage of their data for the purposes stated in this Privacy Policy.
2.4 Payment details (credit card or PayPal) are processed by third-party payment providers. Kedem Sasson does not store any payment details.
2.5 Customers should review the privacy policies of the payment providers before providing payment details.
2.6 Users and Customers are legally not obligated to provide personal or payment information but will be unable to access certain services without doing so.
2.7 All information is provided voluntarily and with informed consent. Confirming the Terms and Conditions during checkout includes consent to this Privacy Policy.
3. Use of Information
3.1 Information may be used for: (1) Operating and managing the Website and services; (2) Sending updates, promotions, and direct marketing with user consent; (3) Personalizing the Website experience; (4) Improving products and services; (5) Statistical analysis and business partnerships; (6) Any other purpose related to product sales and service delivery.
3.2 Information will not be shared with third parties unless: (1) required to provide services (e.g., marketing, delivery); (2) In business partnerships or collaborations; (3) In cases of legal violations or attempted fraud; (4) If ordered by legal authorities; (5) To prevent serious harm; (6) When shared as anonymized statistical data.
3.3 All third parties receiving data must agree to use it solely for the stated purposes.
3.4 The Company may use analytics services to improve Website performance and understand usage patterns.
3.5 In the case of mergers, acquisitions, or ownership transfers, data may be shared as needed.
3.6 Data will be retained only as long as necessary or as required by law. Anonymous data may be used indefinitely for statistical purposes.
4. Data Security
4.1 The Company uses advanced security systems to protect user data. However, no system is fully immune to unauthorized access, and the Company is not liable for damages caused by security breaches despite reasonable precautions.
4.2 Users are responsible for keeping their login credentials secure. It is recommended to change passwords periodically.
5. External Links
The Website may contain links to third-party sites not managed by the Company. These are governed by their own privacy policies, and the Company is not responsible for their content or practices.
6. Cookies
6.1 The Website may use cookies, pixels, and similar technologies to store user data and enhance user experience, security, and personalization.
6.2 Cookies are text files stored by the browser that may expire or persist. They help track visited pages, session duration, referral sources, and user preferences. The data is encrypted and can be read only by the Company’s systems.
6.3 Third-party advertisers may also use cookies under their own policies.
6.4 Users can disable cookies in their browser settings, but this may affect Website functionality.
7. User Rights
7.1 Under Israeli law, users may access data held about them. Requests should be made via customer service:
Phone: +972 3-5170339
Email:Â info@kedem-sasson.com
Mail: 144 Herzl St., Tel Aviv
WhatsApp: +972-543045773
Alternatively, you can contact us via the contact form on our website.
7.2 Users may request to correct or delete inaccurate data. The Company is not obligated to approve all such requests.
7.3 Users may request removal from marketing lists, while data needed for business operations will be retained.
7.4 For privacy-related inquiries, contact us using the above details.
8. Policy Changes
8.1 This Privacy Policy may be updated periodically. Material changes will be highlighted.
8.2 Changes are effective upon publication on the Website. Users are encouraged to review the policy regularly.
9. Marketing Communications
9.1 By giving consent, Users agree to receive promotional messages from Kedem Sasson and its partners via email, SMS, or other means.
9.2 Users agree to allow personalization of content based on their provided data.
9.3 Marketing consent can be withdrawn at any time by written notice or using the opt-out option in the messages. Data may still be used for permitted purposes as outlined in this policy.
10. Miscellaneous
10.1 The Company may assign its rights under this policy without prior notice.
10.2 This policy is governed by the laws of the State of Israel. Jurisdiction: competent courts in Tel Aviv.
10.3 If any provision is found invalid, it will not affect the remaining provisions.
Shipping policies
ISRAEL
• Standard Shipping
A flat shipping fee of 30 NIS applies to all orders.
Enjoy free shipping on all orders over 499 NIS.
Orders are delivered within 5 business days.
Please note that deliveries to remote areas may take longer.
Once your order has shipped, you will receive an SMS notification with the estimated delivery date.
• In-Store Pickup
Available at our Kedem Sasson boutique, Sunday through Friday.
You will receive a confirmation once your order is ready for collection.
• Special Instructions
We deliver to your home or any alternative address, including workplaces, from Sunday to Thursday.
You can include special delivery instructions at checkout (e.g., leave with a neighbor, call upon arrival).
Please ensure your mobile number is entered correctly, as the courier may need to contact you.
INTERNATIONAL SHIPPING
• Carrier
All international orders are shipped via FedEx.
• Fees & Delivery Times
Standard Shipping: $30, delivery within 7–15 business days
Express Shipping: $45, delivery within 5–7 business days
Free shipping on all international orders over $700
• Customs & Duties
International orders may be subject to customs duties and taxes, which are the customer’s responsibility. These charges vary by country and are determined upon arrival of the package at the destination. For more information, please consult your local customs office.
• Tracking
Once your order has been confirmed, processing takes 7–15 business days (excluding weekends and holidays).
A second email with tracking information will be sent once your order ships.
NEED ASSISTANCE?
If your delivery has not arrived within 15 business days of receiving your confirmation email, please contact us at:
info@kedem-sasson.com
Include your full name and order number, and our team will gladly assist you.